Child Safety Standards

Last updated: September 25, 2026

Zero Tolerance Policy: ClickChat (קליקצ'אט) has zero tolerance for Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Any violation results in immediate account termination and reporting to the appropriate authorities.

1. Our Commitment

ClickChat is committed to providing a safe environment for users and to preventing the exploitation of minors. We comply with all applicable child safety laws, including the United States Code 18 U.S.C. § 2258A, COPPA, and GDPR-K, and we cooperate with global law enforcement efforts to combat CSAE and CSAM.

2. Age Requirement

The ClickChat website and browser chat trial are intended for users aged 18 and older only. Users must confirm they are at least 18 years old before using the browser chat trial. Users under 18 may not use the website or browser chat trial, even with parental permission. Users must also meet any higher minimum age required by local law.

Website trial accounts identified as belonging to users under 18 are suspended and removed. Their personal information is handled in accordance with our Privacy Policy.

The browser trial shares matching with app users. We do not independently verify users' ages or guarantee an adult-only matching pool. If you suspect a user is underage or at risk, end the interaction and report it.

Parental Guidance

If you believe a child has accessed the website or browser chat trial, please contact appclickchat@gmail.com. We encourage parents and guardians to:

Discuss safe online communication with their children
Prevent children from accessing the website or browser chat trial
Report any concerning behavior immediately to our safety team

3. Prohibited Content and Behavior

The following are strictly prohibited on ClickChat:

Any sexual content involving or depicting minors (CSAM)
Grooming, solicitation, or sexual exploitation of minors
Sextortion or coercion targeting minors
Sharing, requesting, or producing CSAM in any form
Trafficking or facilitating the trafficking of minors
Adults seeking romantic or sexual relationships with minors
Sharing of personal contact information by or with minors
Any communication intended to harm, abuse, or exploit a child

4. Protecting Children and Responding to Underage Use

Our 18+ website eligibility rule does not reduce our responsibility to respond to suspected child exploitation or underage use. We provide the following reporting and response measures:

Reporting and blocking: Use the report and block controls in browser chat to flag suspected underage use, inappropriate content, or exploitation.
Review and enforcement: Our team reviews reports and takes action against violations, including removal of content and suspension or termination of accounts.
Evidence preservation and reporting: We preserve relevant evidence and report suspected CSAM to the appropriate authorities as required by law.
Direct safety contact: Parents, guardians, and other concerned people can reach our child-safety contact below. If a child is in immediate danger, contact local law enforcement.

5. How We Prevent and Detect CSAE/CSAM

In-app and browser reporting: Every user can report inappropriate behavior or content directly through the report button in the mobile app or browser chat.
Content moderation: We employ automated detection systems combined with human review to identify violations.
Account enforcement: Violating accounts are permanently banned, and the associated device/identifiers are blocked where technically possible.
Evidence preservation: When a violation is detected, relevant data is preserved for law enforcement.
Cooperation with authorities: We cooperate with NCMEC, INHOPE, and local law enforcement.

6. Reporting CSAE/CSAM

In-App and Browser Reporting

Users can report any chat or user violating our Child Safety Standards via the report button available in every conversation. Reports are reviewed promptly, typically within 24 hours.

External Reporting

To report CSAE/CSAM directly to ClickChat, contact us at the email below. To report directly to authorities:

NCMEC CyberTipline (US/Global): report.cybertip.org
INHOPE (international hotlines): inhope.org
Israel - 105 Hotline: National Online Protection Center

7. Legal Compliance

ClickChat complies with all applicable child safety laws in the jurisdictions in which we operate, including COPPA (US), GDPR-K (EU), and equivalent regulations. Suspected CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) and to regional and national authorities as required by law.

8. Contact - Child Safety Officer

Designated Child Safety Contact:

Email: appclickchat@gmail.com

This contact is available to discuss our compliance with Child Safety Standards and our procedures for handling CSAM. We respond to all inquiries within 72 hours.

9. Updates to These Standards

These Child Safety Standards may be updated periodically to reflect improvements in our practices or changes in legal requirements. The "Last updated" date at the top of this page indicates when these standards were last revised.

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